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Your privacy is our priority!
This is our Privacy Policy

Last Modified: Dec 30, 2020

Tapable Inc ("Tapable", “we” or “us”) is committed to safeguarding the privacy of our customers and website visitors. We are committed to keeping our customers informed about how we use the information we gather from you through the use of each of our websites (collectively, the “Websites”) and by email, on our social media pages, our products and our related mobile applications (collectively with the Websites, the “Media”). This Privacy Policy aims to inform you about how we collect, use, disclose and store information about you when you:

  • interact or use our Websites, including product order transactions, downloading materials product manuals and FAQs,

  • ability to “opt-out” of providing personal information,

  • register your products with us, and

  • if you use any of our products, services or applications (collectively the “Services”) in any manner.

How do we get information?

Most of the personal information we process is provided directly by you for one of the following reasons:

  • You have purchased a product directly from us

  • You have contacted us for advice as you are interested in purchasing one of our products

  • You have registered your product with Tapable mobile or web platforms

  • You subscribe to our marketing and product communication, offers, competitions and/or product tips

  • You want to be a product reviewer

  • Third parties who have obtained your consent to share your data.

  • You have visited our website and/or submitted information

What personal information do we collect?

  • Websites or Services: By “personal information”, we mean any information about an individual from which that person can be identified. We collect personal data about you in a number of different ways. In this section, we explain the different ways we collect personal data about you and the ways in which that information will be used.

    • When you visit our website, we or companies acting on our behalf may collect technical data about your equipment, browsing actions and patterns. This can include your internet protocol (IP address), login data, browser type and version, time zone setting and country location, browser plug-in types, operating system and platform. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive technical data about you if you visit other websites that employ our cookies. Please see our cookie policy for further details.

    • If you place an order with us, we will collect your name, address, telephone number, email address and payment information.

    • If you simply subscribe to our marketing product communication, offers, competitions and/or product tips without purchasing a product, we will only collect your email address.

    • If you interact with us on social media, what you post on Facebook, LinkedIn, Instagram and Twitter, sometimes includes data that has been put online and is publicly available. We aim to anonymise data collected through these platforms, but it is not always possible and therefore we may collect your personal information. These online and social media sites are governed by the privacy policy of the company providing the feature, not by our Privacy Policy. You should carefully review those privacy policies before you use these sites to make sure that you are happy with how your personal data is being collected and shared.

    • We only collect information from third parties who have obtained your consent to share your data. This will include aggregated demographic data that provide insights into the relative affluence of households, from third party data providers who help us to give you a more relevant experience by enabling us to provide offers, and to give you more relevant services and advice.

How do we use Cookies?

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first party cookies. We also use third party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.

These findings help us understand our customer's needs so that we may improve your browsing/shopping experience at the Websites. Including other uses not listed below, generally we may use "cookies" to:

  • Assisting you in navigation and estimate the number of users of the Websites;

  • Assisting in registering your product, login, and your ability to provide feedback;

  • Assisting with our promotional and marketing efforts. (including behavioral advertising)

  • Track aggregate traffic patterns: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.

  • Assist in the personalization and general improvement of your experience at the Websites.

Cookies fall into two general categories: first party cookies (which we set) and third-party cookies (which are set by third parties). We classify cookies in the following categories:

  • Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

  • Performance Cookies: These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.

  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

  • Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information.

How do we use the information?

We will use your personal data in accordance with the applicable law. We will use your personal information:

To perform a contract when you purchase goods from us. This includes;

  • Creating a Customer Order Record

  • Facilitating Financial Fraud checks

  • Arranging for delivery or collection of your goods

  • Facilitation of a Payment Plan

Where it is necessary for our legitimate interests (or those of a service provider). This includes;

Monitoring performance of our website, Analysing behaviour patterns of visitors to our website, Facilitation of recovering bad debt, As part of our effort to keep our website secure, Investigate and prevent fraudulent activities, unauthorized access to the website and services, and other illegal activities, Inviting you to provide feedback, take a survey or write a product review following a purchase of goods, Reviewing social media sites to see what our consumers are saying about us, Arranging for delivery of promotional goods on behalf of a retailer or distributor

Where our products and websites may collect information. This includes;

Collect and analyze statistics and usage data, perform aggregate data analyses, Diagnose and fix technology problems, enhance device performance, improve user experience, Develop new products, Provide maintenance notices to customers, Provide personalized communications, including marketing and promotional messages, such as emails providing product order information when your device indicates a battery is low or may need replacement, for example.

Contact Us

For the purpose of this Policy, Tapable is the data controller of the information you provide to us. If you have any questions or concerns regarding our privacy policy, please send a detailed message to our team and we will be sure to address it.

Contact Us